A gestão da qualidade citações periodicos

1. "Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives." - William A. Foster

2. "Quality means doing it right when no one is looking." - Henry Ford

3. "Quality is not an act, it is a habit." - Aristotle

4. "The quality of a product is a direct reflection of the quality of the process that produces it." - Robert Pirsig

5. "Quality is more important than quantity. One home run is much better than two doubles." - Steve Jobs

Essas citações podem ser encontradas em diversos periódicos e livros sobre gestão da qualidade.