Citações bibliografica sobre as 4 etapas do treinamento
1. Fleishman, E. A., & Quaintance, M. K. (1984). The structure of abilities in the prediction of training performance. In Training and development in work organizations (pp. 103-167). Jossey-Bass.
2. Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations: What matters in practice. Psychological science in the public interest, 13(2), 74-101.
3. Goldstein, I. L., & Ford, J. K. (2002). Training in organizations: Needs assessment, development, and evaluation. Cengage Learning.
4. Noe, R. A. (2017). Employee training and development. McGraw-Hill Education.