Citações donald norman

1. "Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating."

2. "The real problem is not designing things, but designing people. Designing how people interact with the world: that is the real challenge."

3. "Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible."

4. "Design is not just what it looks like and feels like. Design is how it works."

5. "The best designers are those who most often put themselves in the shoes of the people who are going to use what they design."